Frequently asked questions
Do you offer delivery service?
We do offer delivery of all of our landscape materials. We ask that a person or person be present at the job site or home at the time of delivery to assist in unloading as well as to ensure all materials arrive in the good condition.
Can I purchase an item online and pick it up at the store?
Yes! You absolutely can.
What is your return policy?
We do offer a store credit for any materials returned within 30 days of the date on the original invoice. Materials should be in their original condition (plants must not have been planted) at the time of purchase. A store invoice is requested at the time of the return.
Why don’t you stock pallets of sod the way you stock shrubs and trees?
Sod is a perishable item, and the way it is packaged makes it susceptible to turning into a 4’x4’x4′ compost pile in a matter of days. A pallet of sod consists of over 180 rectangular pieces of damp sod (soil, roots, and grass) piled on top of each other in layers. The sod generates heat and will start to decompose from the interior and lowest layers of the pallet working its way out if not removed from the pallet in a timely manner. We prefer to order in sod that is already sold so that it doesn’t sit on a pallet and decompose.
How do I get sod to my house?
Why can’t I get Fescue Sod in the summer?
Can I go shop at one of your farms?
Our two farms, one in Wrens and one in Gillsville, are open to wholesale customers only. If you are a wholesale customer of our Lawrenceville or Woodstock locations, your sales associate can assist you with any farm needs you may have. Gillsville can only be visited by appointment. Contact us for more information.